Cancellations & Refunds
Cancellations & Refunds Policy
Course fees are 100% refundable up to 7 days after the purchase. *If the email with the eLearning CODE has been sent, a $200.00 fee will be charged.
50% refund available up to 2 days in advance of the scheduled class date (pool activity) and no refunds 48 hours or sooner. For diving gears, 100% refundable up to 2 days after the purchase date and no refunds after that period. Refunds will be issued within 10 business days of notice of cancellation.
Weather & Cancellations
Occasionally, we do experience weather or water conditions that make diving unpleasant or hazardous. We monitor the weather and water reports daily and will attempt to inform our guests of a possible cancelation as soon as we are able to. As with all outdoor activities, bad weather or water conditions may not be known until the dive day, at the dive site, or even when we are in the water. If we do need to cancel the dive day, we will make every effort to reschedule for another day. We may also end a dive at any time if we believe the conditions to be potentially unsafe. We do not offer refunds or discounts due to weather, water conditions, or other unforeseen events.
ARE YOU AN ACTIVE SCUBA DIVER?
Your private instructor will be your buddy, he will be diving with you, look after you and take care of safety. You can always choose to take the next step and continue your diving instruction with your Personal Diver.
Let’s go diving!
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